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Shared by Travis Johnson Founder, Affixsol     If you’re aiming for omni-channel excellence, or simply looking to thrive on your channels of choice, don’t forget about the human side. In fact, it should be your first priority. With every new trend and communication channel comes new...

  Shared by Travis Johnson Founder, Affixsol  Are you social? We are!     How NOT to ask for Reviews from your Customers Unless a majority of them are negative, having more reviews is better than having fewer reviews. Sometimes, the total number of reviews for a product or company is...

Shared by Travis Johnson Founder, Affixsol   Ebusiness success is more than just your bottom line. You’ve heard it before, and with good reason: it’s cheaper and yields more value to retain an existing customer than to acquire a new one. Running an ebusiness means running the risk...

  Shared by Travis Johnson Founder, Affixsol    Are you social? We are!   Everybody makes mistakes. We are used to sort out our own faults, but sometimes we have to deal with our colleagues’ mistakes. Customer trust can be based on how good you are in troubleshooting. Do...

Automation is the future of business. These 10 positions you can replace with tools. Shared by Travis Johnson Founder, Affixsol  Are you social? We are! The global shift towards automation (and the resulting impact on jobs in the U.S.) became a hot-button issue during 2016's political season. But...